Fortunately we rarely get calls from folks wanting to return something they have purchased from us. However, if you are not 100% satisfied with your purchase, you can return or exchange it for something else. You can return or exchange your purchase for up to 10 days from the purchase date. Returned or Exchanged products must be in the condition you received them and in the original box and/or packaging. We know a good return policy is important to you so we do our best to provide something we can all live with.
We do not resell items that have been returned to us, they end up in “Melodica Heaven”.
SOUND ELECTRA is committed to protecting your privacy. This Statement of Privacy applies to the SOUND ELECTRA Web site and governs data collection and usage at SOUND ELECTRA. It does not apply to other online or offline sites, products or services. Please read the SOUND ELECTRA Statement of Privacy. SOUND ELECTRA is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.
Collection of your Personal Information
As an E-commerce Web site, SOUND ELECTRA collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by SOUND ELECTRA is used solely for the purpose of billing your online purchases. SOUND ELECTRA does not collect any information about your computer hardware and software.
SOUND ELECTRA encourages you to review the privacy statements of Web sites you choose to link to from SOUND ELECTRA so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the SOUND ELECTRA Web site.
Use of your Personal Information
SOUND ELECTRA collects and uses your personal information to process product orders and deliver the products requested.
SOUND ELECTRA does not sell, rent or lease its customer lists to third parties.
SOUND ELECTRA does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
SOUND ELECTRA may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SOUND ELECTRA or the site; (b) protect and defend the rights or property of SOUND ELECTRA, including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of SOUND ELECTRA or the public.
Personal information collected on this site is stored and processed in the United States.
Security of your Personal Information
SOUND ELECTRA is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.
Changes to this Statement
SOUND ELECTRA will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how SOUND ELECTRA will use your personal information, SOUND ELECTRA will prominently post such changes prior to implementing the change. SOUND ELECTRA encourages you to periodically review this Statement to be informed of how SOUND ELECTRA is protecting your information.